Applicable products and services may be returnable within the applicable return window if you have received goods in a state that is either physically damaged, has missing parts, defective and or different from their explanation on the product detail page of our platform(s).

If you receive a defective item that is otherwise marked as non-returnable, you must notify us within five (5) calendar days from the date of delivery to report the defect.

Email us at [companymsmanufacturing@gmail.com] or call [+91 87440 83261] with your order number, product details, and reason for return.

Our support team will provide a Return Authorization (RA) and instructions for shipping the item back.

When returning a product, you must record a clear video while repacking the item to demonstrate its condition and proper packaging. This video will serve as proof in case of any dispute regarding the product’s state upon return.

Returned products will be inspected. Items showing signs of use, installation, damage, or missing parts may be rejected or subject to a restocking fee.

Approved refunds typically take 7–10 working days to reflect in your original payment account. If the refund is not received within this period, please contact your bank or payment provider for assistance.

Exchanges are processed as a new order after the returned item is received and verified.

Due to any conditions the company will not be able to arrange the pickup of the returned items, the company can ask you to self-ship the return products from the registered post.

For customer-initiated returns, the buyer is responsible for return shipping charges.

For returns due to our error (wrong or defective product), we will cover the return shipping.

If you have any issue with return with the registered post, you may contact the team.

Please ensure you have verified the compatibility and suitability of our products and services before making a purchase. The Company will not be responsible for, nor obligated to honor, this Return Policy in cases of non-compatibility, non-applicability, or customer misjudgment regarding the products or services purchased from our platform(s).

Products specifically marked as non-returnable on their product detail page—including, but not limited to, electronic and complex electrical components (such as harnesses, instrument panels, or parts with circuit boards), car body covers, bug & tar removers, and air fresheners—are not eligible for return under any circumstances.